The team has agreed to a pilot launch of the product for two teams of ten people each. Preparation will take two weeks: during this time, responsible individuals will be appointed, analytics will be configured, training will be conducted, and materials for participants will be gathered. The pilot will begin on September 2nd and will last for four weeks without expanding the audience until the final review.
Main
The pilot will start on September 2nd. Success will be evaluated by participant activation, number of completed meetings, reuse, summary views, and support requests. The final decision will be made on September 30th.
Discussed
- Launch plan for the first two teams and connection sequence for the others.
- Analytics events, weekly report composition, and unified result evaluation criteria.
- Training for participants, instructions for support, and a channel for quick feedback.
- Procedure for making urgent technical and process decisions during the pilot.
Solutions
- Conduct the pilot for four weeks and do not expand the audience until the first results review.
- Consider activation of at least 70%, a minimum of two meetings per participant, and no critical errors to constitute a successful outcome.
- Collect feedback after the first and fourth weeks without changing the script unless there is a critical reason.
- After the final review, choose one option: scaling, extending the pilot, or stopping for refinement.
Open questions
- Do we need a separate introductory call for team leaders?
- What critical errors should automatically stop the pilot?
- Who will prepare recommendations for scaling for the final review on September 30?