Sonar Insight

Analyzes every call and shows where deals are lost

Web service for sales managers and quality control: includes transcription with speaker labeling, analysis of doubts and objections, sales evaluation across five stages (SQI 0–100), and client profiles and recommendations — based on 100% of calls, not just a sample.

What Sonar hears in each call

From transcription to a ready quality assessment — for all team calls.

Transcription with speaker labeling

Sonar recognizes speech, separates manager and client utterances, and adds timestamps.

Doubts, objections, and conflicts

AI marks doubts, objections, and conflict phrases in the transcript — it's clear where the conversation went wrong.

SQI by 5 sales stages

Unified score from 0 to 100: contact, needs discovery, presentation, objection handling, and closing. Objective assessment instead of subjective checklists.

Client profile and deal forecast

Sonar builds a client profile from the conversation, identifies signals of interest and doubt, and suggests where the deal is headed and what to do next.

Dashboard and trends by manager

Department summary, manager comparison, and SQI dynamics over time. Shows who is growing, who is declining, and at what stage.

Alerts and PDF reports

Automatic alerts about problematic calls for an immediate response, plus PDF report exports for reviews and management.

How Sonar Insight works

From telephony connection to sales growth — four steps.

  1. 1

    Connect your telephony

    Mango Office, UIS, or Gravitel — in 5 minutes via API key. Calls are uploaded automatically. You can also upload recordings manually.

  2. 2

    AI analyzes the conversation

    Transcription with speaker labeling, doubt and objection analysis, five-stage assessment, and client profile—each call takes 2–5 minutes.

  3. 3

    See weak spots

    SQI for each manager, missed objections, and specific recommendations. Alerts highlight problematic calls automatically.

  4. 4

    Increase sales

    Targeted training where deals are lost, analysis of PDF reports, and monitoring of department-wide SQI trends.

Works with your telephony and CRM

Connection in 5 minutes via API key — calls start analyzing automatically. If your provider is not yet on the list, we'll add it upon request.

Available to connect

After the connection is configured, call recordings are automatically sent to Sonar Insight.
Mango Office
Sipuni
Gravitel
Телфин
MCN Telecom
МТС
МегаФон

In development

UIS
МТТ
Билайн
Ростелеком
Битрикс24
СБИС
Novofon
SIPNET
Telegram
MAX
WhatsApp
Яндекс Мессенджер
amoCRM

Simple plans, transparent prices

Start for free. Pay per call volume and team size — no hidden fees.

Free

Try without a card

RUB 0
Up to 100 introductory callsUp to 3 managers
Start for free
  • 100 introductory calls
  • No separate audio limit
  • Up to 3 managers
  • Without own evaluation criteria
  • SQI scoring across five sales stages
  • Transcription and speaker labeling
  • Deal probability forecast
  • Analysis of uncertainties and conflict wording
  • Automatic call upload from PBX
  • Problematic call notifications
  • Analytics dashboard
  • Export reports to PDF
  • Call analysis taking OKVED and the business sector into account

Start

For a small team

RUB 2,990/ mo

2,392 ₽/mo when paying annually

Up to 500 calls/moUp to 5 managers
Get a demo
  • 500 calls/mo
  • No separate audio limit
  • Up to 5 managers
  • Up to 60 custom evaluation criteria
  • SQI scoring across five sales stages
  • Transcription and speaker labeling
  • Deal probability forecast
  • Analysis of uncertainties and conflict wording
  • Automatic call upload from PBX
  • Problematic call notifications
  • Analytics dashboard
  • Export reports to PDF
  • Call analysis taking OKVED and the business sector into account

Professional

Popular

For the sales team

RUB 9,990/ mo

7,992 ₽/mo when paying annually

Up to 2,000 calls/moUp to 20 managers
Get a demo
  • 2,000 calls/mo
  • No separate audio limit
  • Up to 20 managers
  • Up to 60 custom evaluation criteria
  • SQI scoring across five sales stages
  • Transcription and speaker labeling
  • Deal probability forecast
  • Analysis of uncertainties and conflict wording
  • Automatic call upload from PBX
  • Problematic call notifications
  • Analytics dashboard
  • Export reports to PDF
  • Call analysis taking OKVED and the business sector into account
  • Priority support

Corporate

For large teams

Custom
Up to 3,000 calls/moUnlimited managers
Discuss
  • 3,000 calls/mo
  • No separate audio limit
  • Unlimited managers
  • Up to 60 custom evaluation criteria
  • SQI scoring across five sales stages
  • Transcription and speaker labeling
  • Deal probability forecast
  • Analysis of uncertainties and conflict wording
  • Automatic call upload from PBX
  • Problematic call notifications
  • Analytics dashboard
  • Export reports to PDF
  • Call analysis taking OKVED and the business sector into account
  • Priority support

Questions about Insight

In brief. Didn't find an answer? Write to us, we'll respond within an hour.

Didn't find the answer?

Contact us, we'll respond within an hour during business hours.

See what Sonar hears in your calls

Leave your contacts — we'll conduct a demo using your sales team's recordings and show you where deals are being lost.

  • We'll show you the product using your calls
  • We’ll select a plan based on your volume and niche.
  • We'll help connect telephony in 5 minutes

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